For residentsViewing & application

Viewing to application

See viewing booking, rescheduling, application, and post-application flow in one page.

Review viewings
Calendar, home, and key representing a viewing

What you will learn

Send preferred dates from the property page

Confirm the date and prepare for the visit

Apply after choosing the right home

Viewing reservation flow

  1. Choose a home and check your contact details

    • Open the property page and choose the viewing request
    • Confirm your contact details and choose whether you are applying for yourself or coordinating as a proxy

  2. Send your preferred dates

    Enter the required first-choice date and time. Add second and third choices if available, then send the request

  3. Confirm the date and viewing instructions

    • Check the owner's reply in the application chat and confirm one proposed slot
    • Review the confirmed method, meeting point, entry instructions, and other day-of guidance

Move-in application

  1. Lease application

    Enter your preferred move-in date and application details, then submit the identity, income and other documents requested on screen.

    Handled by
    Resident

  2. Review and move-in approval

    ATLAS DOT ONE reviews the rent guarantee, and the owner decides whether to accept the resident. The contract process starts once both approve.

    Handled by
    ATLAS DOT ONEOwner

After applying (review/result/withdrawal)

  • Application received
  • ATLAS DOT ONE reviews the rent guarantee, and the owner decides whether to accept the resident. The contract process starts once both approve.
  • Condition confirmation / approved / not approved / withdrawn

Screen labels shown in ATLAS DOT ONE take priority.

Reschedule or cancel

  • If you need to reschedule or cancel, use the actions shown in the viewing details as early as possible. While coordination is open, use that application's messages to get in touch.
  • Canceled, expired, and completed requests cannot be rescheduled or receive new coordination messages. To arrange another viewing, submit a new request from the property page.
  • After the confirmed viewing ends, complete any remaining attendance or key-return reports shown on screen. Contact ATLAS support about unresolved charges or other issues.

You don't have to figure it out alone.

Tell us what's happening. When needed, we help owners and residents coordinate and clarify the issue. You can also message each other directly.

Include the property or contract, time, on-screen status, and any photos or statements so we can review efficiently.

Contact supportBack to guides
ATLAS DOT ONE's role

We support information review, communication, procedures, and records online. The parties make final decisions on contract terms and costs after reviewing the lease.

All features