After applying (review, result, withdrawal)

1. 1

   Application received

   Your application is recorded. Further messages and requests appear on the application page and in its chat.

2. 2

   Document check and ATLAS DOT ONE review

   ATLAS DOT ONE checks completeness and performs the initial review. If correction is required, update only the requested item.

3. 3

   Rent guarantee company review

   The guarantee company reviews the submitted information. It may request additional documents or confirmation.

4. 4

   Owner's final decision

   The owner reviews the application and guarantee result, then makes the final decision.

5. 5

   Result or condition confirmation

   The dashboard shows approved, not approved, or a condition requiring your response. Follow the on-screen action when needed.

6. 6

   Contract preparation

   After approval, review the contract, initial payment, fire insurance, optional services, and key-handover guidance.

• ID resubmission (cropped image, expired document, etc.)
• Additional income proof (different month / different document)
• Employment information verification
• Reconfirmation of preferred move-in date and number of residents
• For applicants outside Japan: proof of funds, identity documents, and planned arrival date

• If your situation changes, complete withdrawal as early as possible.
• Open the relevant item on the Applications / Contracts screen and use the “Cancel application” button.
• Complete the on-screen confirmation. This button action is the withdrawal procedure; sending a message alone does not withdraw the application.
• Use messages only as a supplementary note for last-minute notice or coordination. If the button is not shown, check the displayed status and contact ATLAS DOT ONE.

After approval, move to contract preparation and complete required checks before move-in start.

• Review contract details (rent, management fee, move-in date, etc.)
• Submit required contract documents
• Join fire insurance and submit policy (if required)
• Review the initial payment, guarantee fee, and optional services
• Once “Bank transfer account” appears, confirm the account and due date
• Check move-in day guidance (e.g., key handover)

Before paying, confirm the initial payment amount, monthly amount, due date, and the details shown under “Bank transfer account” on ATLAS DOT ONE.

• Contract prep & required documents

  Summary of required documents, responsible parties, and submission timing.

• Move-in day checklist (key handover, utilities, first payment)

  Use this to avoid missing tasks on move-in day.