For residentsApplication review

After applying (review, result, withdrawal)

Track statuses after applying, common follow-ups, next steps after approval, and withdrawal methods.

Review applications
Lease document, pen, and key representing a contract

What you will learn

Check status and additional requests

Understand next steps after the result

Complete the in-app cancellation procedure early if withdrawing

ATLAS DOT ONE reviews the rent guarantee, and the owner decides whether to accept the resident. The contract process starts once both approve.

The dashboard shows whether you need to correct documents or confirm a condition, or whether another party is reviewing the application. This page also explains withdrawal and the next steps after approval.

Flow after applying (screening & result)

  1. Application received

    Your application is recorded. Further messages and requests appear on the application page and in its chat.

  2. Review and move-in approval

    ATLAS DOT ONE reviews the rent guarantee, and the owner decides whether to accept the resident. The contract process starts once both approve.

  3. Result or condition confirmation

    The dashboard shows approved, not approved, or a condition requiring your response. Follow the on-screen action when needed.

  4. Prepare and review the lease

    The lease is generated automatically from the approved details. Review the rent, move-in date and contract terms.

Common additional requests (tips to move faster)

  • ID resubmission (cropped image, expired document, etc.)
  • Additional income proof (different month / different document)
  • Employment information verification
  • Reconfirmation of preferred move-in date and number of residents
  • For applicants outside Japan: proof of funds, identity documents, and planned arrival date

About withdrawal (application cancellation)

  • If your situation changes, complete withdrawal as early as possible.
  • Open the relevant item on the Applications / Contracts screen and use the “Cancel application” button.
  • Complete the on-screen confirmation. This button action is the withdrawal procedure; sending a message alone does not withdraw the application.
  • Use messages only as a supplementary note for last-minute notice or coordination. If the button is not shown, check the displayed status and contact ATLAS DOT ONE.

What to do after approval

After approval, move to contract preparation and complete required checks before move-in start.

  • Review contract details (rent, management fee, move-in date, etc.)
  • Submit required contract documents
  • Join fire insurance and submit policy (if required)
  • Review the initial payment, guarantee fee, and optional services
  • Once “Bank transfer account” appears, confirm the account and due date
  • Check move-in day guidance (e.g., key handover)

Before paying, confirm the initial payment amount, monthly amount, due date, and the details shown under “Bank transfer account” on ATLAS DOT ONE.

Related pages

  • Contract prep & required documents

    Summary of required documents, responsible parties, and submission timing.

  • Move-in day checklist (key handover, utilities, first payment)

    Use this to avoid missing tasks on move-in day.

You don't have to figure it out alone.

Tell us what's happening. When needed, we help owners and residents coordinate and clarify the issue. You can also message each other directly.

Include the property or contract, time, on-screen status, and any photos or statements so we can review efficiently.

ATLAS DOT ONE's role

We support information review, communication, procedures, and records online. The parties make final decisions on contract terms and costs after reviewing the lease.

All features