24h Support

Talk to us anytime about your next home.

Choose your preferred contact method.

Notes for international residents

Screening process, required documents, and communication channels (mainly email) vary by property. Contact us first for smooth guidance.

English support boundary

Terms/important disclosures are legally authoritative in Japanese. English text is provided as reference. English support is primarily via email.

FAQ

  • Can I complete the flow in English?
  • What documents are usually required?

Select a support channel

💬Chat on LINE

24/7 intake, fast response

LINE official account QR code

Add us and send a message.

Intake: 24h / Replies: 10:00-20:00 JST

Contact on LINE (recommended)
☎️Call us

10:00-18:00 JST, all days

Our staff will hear your needs and suggest suitable options.

Call now (080-1191-1012)
📝Send inquiry form

Takes about 30 seconds

Email sending is currently unavailable. Please use LINE/phone or email AtlasOfficial@atlasincco.io directly.

FAQ

Can I complete the flow in English?

Yes. Core search and inquiry flow can be completed in English UI.

What documents are usually required?

Typically residence card, income proof, and ID. Requirements differ by property.

How far does English support go?

English support is mainly by email. Legal official documents are Japanese originals.