24h Support
Talk to us anytime about your next home.
Choose your preferred contact method.
Notes for international residents
Screening process, required documents, and communication channels (mainly email) vary by property. Contact us first for smooth guidance.
English support boundary
Terms/important disclosures are legally authoritative in Japanese. English text is provided as reference. English support is primarily via email.
FAQ
- Can I complete the flow in English?
- What documents are usually required?
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24/7 intake, fast response

Add us and send a message.
Intake: 24h / Replies: 10:00-20:00 JST
10:00-18:00 JST, all days
Our staff will hear your needs and suggest suitable options.
Call now (080-1191-1012)Takes about 30 seconds
FAQ
Can I complete the flow in English?
Yes. Core search and inquiry flow can be completed in English UI.
What documents are usually required?
Typically residence card, income proof, and ID. Requirements differ by property.
How far does English support go?
English support is mainly by email. Legal official documents are Japanese originals.