Request your preferred move-out date on the contract page, then arrange the schedule, return the keys and complete settlement. Also check the rent liability end date shown on screen.
Move-out/cancellation flow
Request a move-out date
Enter your preferred move-out date on the contract page, check the notice period and rent liability end date, then submit.
- Handled by
- Resident
Review and schedule
The owner reviews the request, agrees the handover date, inspection date and key return method with the resident, and records them.
Check the handover date and rent liability end date separately.
- Handled by
- OwnerResident
Inspection and key return
Record the room condition and return all keys. ATLAS DOT ONE records completion of the handover and key return.
- Handled by
- ResidentOwnerATLAS DOT ONE
Cleaning and repairs
If neededArrange any required estimates, cleaning and repairs, and organize photos and supporting cost records. This can proceed alongside settlement.
- Handled by
- OwnerATLAS DOT ONE
Issue and review the statement
ATLAS DOT ONE issues the settlement statement. The resident agrees to the details or sends a question or dispute.
- Handled by
- ATLAS DOT ONEResident
Refund or additional payment
A refund or additional payment is made according to the settlement, and ATLAS DOT ONE verifies it. No payment is needed if the balance is zero.
- Handled by
- ATLAS DOT ONEResident
Complete the move-out process
After confirming key return, settlement and all requested work are complete, ATLAS DOT ONE completes the move-out process.
- Handled by
- ATLAS DOT ONE
Update and republish the listing
After move-out is complete, update photos, listing terms and the available move-in date, set the property to ready to list, and publish it.
Completing move-out does not automatically republish the listing.
- Handled by
- Owner
The notice period written in your lease is the source of truth. If the deadline has passed, contact the owner through ATLAS DOT ONE before deciding the move-out date.
Move-out costs
Cleaning or repair costs may be included in the settlement depending on the lease, length of tenancy, room condition, and cause. Normal wear and aging are generally the owner's responsibility, while damage caused intentionally, negligently, or through improper use may be the resident's responsibility.
Use of the ATLAS DOT ONE move-out package by the owner does not automatically increase the resident's share. The final allocation is determined from the lease, on-site records, and the itemized estimate.
Inspection prep (recommended)
- Move belongings out and leave room empty as much as possible
- Note areas you want to confirm during inspection
- Take photos in advance for any damage/defects
Key return
Return every key at handover according to the lease and on-screen instructions. Incomplete return can delay restoration and settlement.
Check at return
- Main entrance key and spare keys
- Mailbox/delivery box/common-area keys
- Card keys borrowed from property (if any)
Restoration basics
- Normal wear and age-related deterioration are often landlord responsibility.
- Damage/stains due to negligence or improper use may be tenant responsibility.
Deposit settlement
Settlement may result in refund or additional invoice depending on actual costs.
Settlement statement checkpoints
- What fee item is charged
- Tenant vs landlord responsibility
- Target area and reason/evidence
Pre move-out checklist
- Completed move-out request
- Confirmed move-out date and inspection time
- Confirmed cancellation/stop procedures for electricity, gas, water, and internet
- Submitted mail forwarding request
- Took room photos (areas of concern)
- Prepared all keys
- Confirmed refund bank account (if needed)
Frequently asked questions
How many days in advance is move-out request required?
- Follow the notice period defined in your contract. Check contract details on ATLAS DOT ONE.
Can I change inspection date/time?
- Yes. Contact via ATLAS DOT ONE message as early as possible.
Will I get full deposit back?
- It depends on settlement for restoration/cleaning and other costs.
What if I lost my key?
- Contact ATLAS DOT ONE immediately. Key replacement may be required for security.