From application to contract and move-in
Lease application
Enter your preferred move-in date and application details, then submit the identity, income and other documents requested on screen.
- Handled by
- Resident
Review and move-in approval
ATLAS DOT ONE reviews the rent guarantee, and the owner decides whether to accept the resident. The contract process starts once both approve.
- Handled by
- ATLAS DOT ONEOwner
Prepare and review the lease
The lease is generated automatically from the approved details. Review the rent, move-in date and contract terms.
- Handled by
- OwnerResidentATLAS DOT ONE
Electronic signatures by all three parties
The owner, resident and ATLAS DOT ONE read and electronically sign the lease. The contract is complete once all three have signed.
- Handled by
- OwnerResidentATLAS DOT ONE
Initial payment and move-in preparation
After the contract is complete, pay the invoice by bank transfer and confirm your move-in details. Also submit fire insurance documents if required.
Payment, insurance and confirmation of move-in details can proceed in parallel.
- Handled by
- Resident
Key handover
The owner or ATLAS DOT ONE records how the keys will be handed over, and the resident confirms receipt.
Proceed after payment, required insurance and move-in details have been confirmed.
- Handled by
- OwnerATLAS DOT ONEResident
Record the condition of the home
After receiving the keys, record and submit photos and notes of any damage or defects inside the home.
This record can be submitted separately from move-in confirmation.
- Handled by
- Resident
Confirm move-in
Once the required preparations and key receipt are complete and the lease start date has arrived, confirm your move-in on screen.
- Handled by
- Resident
Required documents (contract preparation)
- Identity documents: Submit the ID and other documents requested on screen.
Submission is optional when applying. Identity verification must be approved before signing. - Proof of ability to pay: When applying, submit the income, funds or other evidence requested on screen for your occupation and place of residence.
- Employer details: Enter the information requested on the application screen.
- Fire insurance certificate (tenant): Insurance certificate or equivalent proof after enrollment
If required, submit the documents and have them checked after the contract is complete and before receiving the keys. - Contract documents (ATLAS DOT ONE): The lease is generated automatically from the approved details. The owner, resident and ATLAS DOT ONE review it and sign electronically.
Handling cancellations, deadlines, and missing submissions
Viewing and rental applications have response deadlines. If the owner cannot respond in time, confirm the deadline and ask for help through the standard inquiry channel so the applicant can be updated. Property-status changes are based on an owner action or confirmation. However, the listing is automatically unpublished 1 month after the Publish action; explicitly publish it again from property management to continue.