Legal
ATLAS DOT ONE Legal Notice (Business Information / Specified Commercial Transactions Act, etc.) (English) Version: Version 1.5 Created: 2026-09-27 Effective Date: 2026-09-27 ──────────────────────────────────────── This page sets forth legal information regarding ATLAS DOT ONE (the "Service"), including business operator information and disclosures under the Act on Specified Commercial Transactions. Please also review the separate "ATLAS DOT ONE Terms of Service" for conditions of use. ──────────────────────────────────────── 1. Business Operator Information Business name: ATLAS DOT ONE Japan株式会社 (the "Company") Person responsible for operations: Akira Takezawa Address: Taira Maison 102, 1-15-14 Adachi, Adachi-ku, Tokyo 120-0015, Japan Phone: +81-70-9475-3036 2. Governing Law (Summary) - Matters concerning rental properties located in Japan and related Transactions (lease, move-in/move-out, rent payments, repairs, restoration, etc.) are, in principle, governed by Japanese law regardless of the parties' nationality or location. 3. Disclosures under the Act on Specified Commercial Transactions (Distance Sales) * Pricing and terms for the services are displayed on each service, plan, pricing, and application screen. (1) Price (Service Consideration) - Displayed on each service/plan/application screen (tax included) - If additional fees may arise beyond the displayed price, conditions and amounts (or calculation method) will be disclosed on the application screen. (2) Additional Costs - Internet connection and communication fees - Bank transfer fees (if using bank transfers) - Travel fees, key exchange fees, etc. (if applicable; disclosed on the application screen) (3) Payment Methods - Credit card - Bank transfer - Settlement or deduction from rent transfer amounts, where applicable - Other methods designated by the Company (displayed within the Service) (4) Timing of Payment - Property management, receiving inquiries during occupancy and requests concerning repairs, keys and move-out, and coordinating with Owners are basic services performed by the Company as the property manager within the scope of the management agreement, lease and other applicable contracts. Access to these basic services does not require a separate paid contact-desk or tenant-support subscription. Any consideration for management duties is governed by the management agreement or other applicable contract. - Where additional work or support beyond those basic services is offered as a paid option, the Company discloses the eligible customer, scope, price, payment timing, service start date and cancellation terms on the application or contract screen before an optional application and obtains the applicant's agreement. - Monthly fees / recurring services: at sign-up and each billing or settlement date displayed within the Service; where applicable, these fees may be settled or deducted from rent amounts received and managed by the Company through bank transfer - One-time optional services (viewing assistance, cleaning, repair estimates, key assistance, move-out packages, etc.): at sign-up or by the due date on the invoice. A move-out package is an optional service ordered by the Owner as needed at move-out; tenants are not required to use or pay for the move-out package. - Rental debt guarantee fees: the amounts and dates specified in the guarantee contract with the Company and the guarantee conditions included in the contract document * Details are displayed on the application screen. (5) Timing of Service Provision - Monthly fees / recurring services: immediately after sign-up or on a start date designated by the Company - Viewing assistance, cleaning, repair estimates, key assistance and move-out packages: performed at the agreed date and time after the order or booking is confirmed - Rental debt guarantee: from the start date set in the guarantee contract after the Company's screening approval and formation of the guarantee contract * Details are displayed on the application screen. (6) Cancellation / Termination / Refunds - Card-paid items do not automatically renew or become automatically recurring card charges unless expressly displayed and separately agreed on the application or payment screen. Monthly fees may, where applicable, be settled or deducted from rent amounts received and managed by the Company through bank transfer. Cancellation methods and effective timing follow the Terms and displays within the Service. - For one-time optional services, cancellation terms, fees, and refund terms are displayed on the application screen. - Except where refunds are required by law, paid fees may be non-refundable (conditions are displayed on the application screen). (7) Cooling-off There is no statutory cooling-off system for distance sales conducted through web applications. Cancellation and refund terms are displayed on the application screen, in the Terms, and on the pricing page (/pricing). 4. Service Provider and Outsourcing ATLAS DOT ONE Japan株式会社 performs its contracted duties as property manager, rent collection agent and rental debt guarantor. The Company is also the provider to Users of its services, including viewing assistance, cleaning, repair estimates, key assistance, move-out assistance and move-out packages. The Company may outsource part of its work to external contractors as needed. Contractors perform the Company's work; outsourcing does not make them the User's contracting party or exempt the Company from its own performance, quality or management responsibilities. The Company appropriately selects and supervises contractors. Paid optional services are provided with the applicant's agreement after their scope, fees and conditions are disclosed. The same cleaning or other work included in a move-out package will not be billed again as a separate service. 5. Copyright and Trademarks Copyright and other rights in content on the Service (text, images, logos, design, software, etc.) belong to the Company or rightful owners. "ATLAS DOT ONE" and related logos may be trademarks or registered trademarks of the Company. 6. External Links If the Service provides links to third-party websites, the Company is not responsible for the content, safety, or accuracy of such sites. 7. Contact For inquiries regarding the Service, please use the inquiry form within the Service. 8. Language The governing text of this page is the Japanese version. Any translations are provided for convenience only; in case of discrepancy, the Japanese version prevails. 9. Information Security Basic Policy The Company recognizes information security as one of its important management issues in order to appropriately protect personal information, customer information, contract information, business information, system information, and other information assets handled in connection with the provision of the Service. The Company shall comply with applicable laws, contractual obligations, and internal rules, and shall endeavor to prevent unauthorized access to, leakage, loss, destruction, or alteration of information assets. The Company shall implement necessary security measures, including access controls, permission management, vendor management, training, and incident response, and shall continuously review and improve such measures. 10. Information Management Rules The Company shall manage information assets, including highly confidential information, at each stage of acquisition, use, storage, access, sharing, transfer, and disposal in order to prevent information leakage. The Company shall permit access to information only to persons who need it for business purposes, and shall prevent unauthorized use through authority management, authentication management, log management, and other methods. Where the Company entrusts the handling of information to a service provider, it shall appropriately select and supervise such provider. If the Company becomes aware of, or suspects, a security incident, it shall conduct an investigation, assess the impact, take corrective action, and implement recurrence prevention measures and any other necessary responses. Supplementary Provision This page applies from 2026-09-27.
Sales prices and service charges
Sales prices, service charges and other fees are shown on the 料金ページ, individual service application screens or contract screens. Any additional costs beyond the displayed price, including their conditions and amount or calculation method, are stated on the application screen.