Billing & transfers

This section summarizes monthly rent/common-fee billing, tenant payment processing, owner payouts, and statement review points.

Because standard months follow the same cycle, checking key points first helps identify discrepancies quickly.

Monthly flow (billing confirmation → payment collection → deductions → payout → statement review)

1. STEP 1

   Billing confirmed

   At the start of each month, billing items (rent, common fees, etc.) are finalized. If terms or options changed, reflection timing may shift the change to this month or next month.

2. STEP 2

   Payment collection

   Tenant payment is processed. Card payments are collected automatically (recurring billing); bank transfers are reflected after receipt confirmation.

3. STEP 3

   Deduction calculation (options/adjustments)

   When needed, option fees (key storage, showing support, etc.) and adjustments (proration, refunds, delays, etc.) are reflected.

4. STEP 4

   Owner payout (bank transfer)

   The calculated payout amount is transferred to the registered account. The schedule shown in ATLAS takes priority (bank holidays may shift timing).

5. STEP 5

   Statement review

   If there is a difference, first check the notes field for the target period, formula, and adjustment reason.

Money flow (standard month concept)

How to read a payout statement (example)

Statements display positive values as incoming funds and negative values as deductions.

If proration, refunds, or delays apply, the notes field shows target period / formula / adjustment reason together.

About the paid plan (subscription)

• The paid plan is offered as a subscription.
• This fee cannot be deducted from rent and is billed separately to the owner's registered card.
• Paid plan usage fees are not included in the rent payout statement.
• You can review amounts, payment results, and receipts on the plan billing page (billing history).

Common checkpoints for discrepancies

• Check for failed or missing tenant payments
• Check whether adjustments (proration/refund/delay) appear in the notes field
• Check whether option fees were posted
• Check whether delayed payments from previous months were posted this month

For tax filing and bookkeeping (downloadable materials)

In standard months, download and manage the following separately for income evidence, expense evidence, and aggregated reporting.

• Payout statement (standard month): itemized rent, common fees, option fees, and adjustments
• Monthly summary / annual summary: month- and year-level totals for income, deductions, and adjustments
• CSV export: statement and summary exports
• Paid plan receipt/invoice: subscription evidence for owner card payment